Privacy

Privacy policy Bobby Zoo Studios


https://www.bobbyzoo.com

About our privacy policy

Bobby Zoo Studios cares about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Bobby Zoo Studios. The effective date for the validity of these conditions is 12/03/2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we use your information
store and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy matters, youfind the contact details at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data can be viewed.

Web store software
Wix.com
Our web store has been developed with software from Wix. Personal data that you make available to us for the purpose of providing our services is shared with this party. Wix has access to your data to give us (technical) support, they will never use your data for any other purpose. Wix is ​​obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. Wix uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.

Email and mailing lists
MailChimp
Our website uses MailChimp, a third party that handles e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via the MailChimp servers. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that has been automatically sent through our website you will see the "unsubscribe" link. If you click on this, you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and, within that context, to share information with third parties.

Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our inbox and we treat all our e-mail traffic confidentially.

Payment processors
MultiSafepay

We use the MultiSafepay platform to handle (part of) the payments in our web store. MultiSafepay processes your name, address and place of residence information and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the aforementioned guarantees with regard to the protection of your personal data also apply to the components of MultiSafepay's services for which they engage third parties. MultiSafepay does not store your data any longer than is permitted by law.

External sales channels
Bol.com
We sell (part of) our articles via the Bol.com platform. If you place an order through this platform, Bol.com will share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing


General purpose of the processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date - unlike at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations
In appropriate cases, Bobby Zoo Studios may be required by law to share your information in connection with tax or criminal investigation by the government. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we send to
have produced your order.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you use the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of settled requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we (have) process and that relate to you or that can be traced to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Rectification right
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.

Right to limit processing
You always have the right to limit the data that we (have) process that relate to or are traceable to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data until you no longer remove the restriction
are processed.

Right to transferability
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights


In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Bobby Zoo Studios. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is justified, we will make copies and / or copies of data that we process or have processed processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Cookies from the American company Google are placed through our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.

Cookies from third parties
In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

Contact details
Bobby Zoo Studios
Schiekade 189 3013BR Rotterdam the Netherlands
E contact@bobbyzoo.com